nickelodeon resort mexico reviews

It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us. “I feel like we’re all speed-eating,” my brother-in-law said between rushed bites. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. I found the all inclusive experience with kids went very well and helped to take the stress out of the multi family part of the trip. Our guests praise the helpful staff and the clean rooms in our reviews. The resort was spread out, with the beach, pool bar and a few restaurants at one end and the main restaurants, spa, shop and a kind of town square at the other end. At this five-star resort with 280 oceanfront swim-up suites, including four penthouses, and one of the area’s largest waterparks, everyone feels at home, relaxed and pampered. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. (They made an exception for our daughter, who was just a few weeks shy of her fourth birthday.). Does Nickelodeon Hotels & Resorts Punta Cana have an airport shuttle? 214, Uvero Alto, Punta Cana 23000 Dominican Republic. The front desk insisted that our balcony door was open. We escaped the madness with a set of 80-minute massages at the spa. The resort had everything we wanted. My daughter, who was still scared of characters, didn’t attend, but my nieces loved every minute of it. We now value a suite with a wall and a door that gives us privacy when our daughter falls asleep at 8pm. Dear edyta1011, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. The food is terrible and it’s “gourmet” literally it was trash, I had a beautiful villa, which was nice of course it came with a price. Related: Best Credit Cards for Family Travel. A second Nickelodeon resort is opening in the Caribbean region. There was no shortage of food at the resort, and the buffets — especially the breakfasts — were much better than I was expecting. Our glamorous and spacious Swank Suites, the one-of-a-kind Pineapple Villa, and a wide variety of upscale accommodations all feature playful décor that brings out the inner kid – or the actual kid – in every guest. We look forward to hosting you again soon. *Bonus value is an estimated value calculated by TPG and not the card issuer. See Hotel Details. 1) If I pay over 12k dollars for a vacation I DO NOT and I repeat I DO NOT want to be sold things while I'm over there. View our latest valuations here. The resort didn’t feel overly geared to kids unless you went looking for it. And you have to make reservations to most of them .... the room service is horrible for sure . Beach was perfect and the restaurants were open and spacious. Nickelodeon Hotels & Resorts Punta Cana is nestled on a little-known beach called Uvero Alto, a long stretch of golden sand not far from Punta Cana International Airport. Explore our properties below and see what’s waiting for you in paradise. I would hardly call it gourmet, but my order was correct and warm. Some children have deadly allergies, this should have been taken with a sense of urgency. The pullout sofa did the trick for our daughter but was far from the most comfortable one I’ve had in a hotel room. We told the concierge and took them 2 days to remove it. more. They were never full but weren’t private, either. Currently no characters walking around, not many activities, no child friendly anything. Are any cleaning services offered at Nickelodeon Hotels & Resorts Punta Cana? But neither was ideal for young kids. JUST NO. Again, don't sell me this BS of "peace of mind" when you don't even try before we arrive for the first time. At check-in, we were given a letter confirming the benefits. The combinations of food and presentation were just odd. See more ideas about nickelodeon punta cana, punta cana, nickelodeon. Stay at this 5-star luxury property in Punta Cana. We look forward to your next visit to Nickelodeon Resort Punta Cana very soon! Kind Regards, Your Hotel Management, I attended this resort, back in December with my mother and son I must say I was disappointed. Carlos at the towel stand was great and loved pointing me to the dirty towels each time I needed a fresh one. The club was open from 9am to 5pm and then from 7pm to 9:30pm, but noon to 2pm was family time, meaning kids had to be accompanied by a parent for those two hours. Right off the lobby was a nice kids’ play area with a giant light board, fun rocking chairs and a TV playing Nickelodeon shows. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. I like to joke that my wife and I used to be Ritz-Carlton and Park Hyatt people. What are some restaurants close to Nickelodeon Hotels & Resorts Punta Cana? For instance, all the restaurants had children’s menus, and the waiters were extremely friendly to kids, but if we wanted a kid-sized version or a stripped-down version of something from the adult menu for our daughter, they were downright confused. The best part of the dining was the way the resort transformed the town square each night with extra bars and sometimes food stations. We enjoyed coming to the cafe just to see her. The fancy, astronaut-themed Spacewalker was fun but confusing. For those of you anxiously awaiting the opening of the new Nickelodeon resort in the Riviera Maya, you will have to wait quite a bit longer. As we pulled up to the resort, I noticed two separate check-in buildings. It feels exhausting. By nighttime, it was serving up a host of treats for dessert. Kids had to be at least 4 to be dropped off. For dessert, I had a sphere of white chocolate with a passion fruit parfait in the middle. There was just one catch: They were already high up, but the giant lip that rose up several extra inches to form the basin prevented our toddler from washing her hands by herself or brushing her teeth. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations. Popular attraction Macao Beach is located nearby. For an explanation of our Advertising Policy, visit this page. We are delighted to know you had an amazing Gourmet Inclusive stay with us and consider Nickelodeon Resort Punta Cana to be worthy of a five-star review. The pool was really the center of action. There were even make-your-own Bloody Mary and mimosa stations. I could have stayed there all day, but there was only so much babysitting we could ask of the grandparents. And none of the restaurants offered us crayons or placemat activities except for the character breakfast. Imagine the horror of somebody escaping on their honeymoon to Sensatori only to learn that it shared all the restaurants and most of the pools with the kid-heavy Nickelodeon resort. © 2021 THE POINTS GUY, LLC. (My advice: Stick to the normal ketchup.). My in-room Wi-Fi test got a download speed of 98 Mbps and an upload speed of 63 Mbps. The vibe was very family oriented and we didn’t feel judged when our kids were being age appropriately crazy. The bedroom was comfortable, and everything was in order, Dear irlianyscaridad , On behalf of us all, staff and Management, at Nickelodeon Resort Punta Cana we would like to thank you for taking the time to share your experiences relating to your recent stay with us. 3) There's 1 water park of a sort of decent size. We are delighted to know you had an amazing Gourmet Inclusive stay with us and consider Nickelodeon Resort Punta Cana to be worthy of a five-star review. Kind regards Hotel Management, We had a great time here on a multiple family trip. Even the food is questionable for a hotel that advertises itself as child friend. The food was solid, but you could tell that whoever came up with the concept missed the mark. The Azul Hotels by Karisma are Gourmet Inclusive® resorts in the Riviera Maya, Mexico located about 20 minutes from Cancun airport. Our Flat Suite, and that of my sister-in-law’s family, each came to $5,460 for the seven-night stay. Please view our advertising policy page for more information. Holiday Inn Resort Orlando Suites - Waterpark Reviews 3.5 out of 5.0. Sections of this page. Coming to Mexico in 2021, Nickelodeon Hotels & Resorts Riviera Maya is an amazing beachfront escape for the entire family. Our goal is to provide our guests with world-class accommodations and unique vacation experiences, so we are very happy knowing that you thoroughly enjoyed the time spent with us at Nickelodeon Resort Punta Cana. it was an average stay, with bad service and disappointment after disappointment. On the face of it, that seemed reasonable for a character breakfast, but it seemed like less of a deal once we remembered we already had free breakfast at the resort’s main restaurant. While we were out at dinner, somebody came and checked it out and installed a new thermostat by the time we returned. A nearby bar and restaurant meant you never had to leave. Nickelodeon!!!! In the end, they got a free upgrade to a Flat Suite in our hall anyway. It wasn’t. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. (As we had toddlers, we got a second-floor room instead, for safety reasons.). This post contains references to products from one or more of our advertisers. Nearby attractions include Tropical Treasure (1.0 miles), Macao Beach (3.3 miles), and Sirenis Aquagames Punta Cana (1.6 miles). This is a turn off, specially because when we paid 10K+ for a vacation in Mexico there was no strangers accessing the beach. After some arguing, we got the fee waived. But the breakfast, lunch and dinner buffets, again with tons of choices, quickly blurred together. Dear sttephanie25 On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. We weren’t the only group to have this problem, either. Some parents probably would have liked milk included, but that tends to spoil quickly. Karisma Hotels & Resorts is excited to introduce you to Nickelodeon Hotels & Resorts Riviera Maya, opening in 2021. I had to get up and ask questions and harass people to get us checked in and into our rooms. The resort was a great spot for families, but had lots of little quirks. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive till the time they leave. But then again, you can't expect less from Dominican Republic beaches. My in-laws’ smaller Nest Suite was $3,920 for the week. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. The sea of signs that greeted visitors at the airport exit was overwhelming. Today, we’re Embassy Suites fans. Yes, dry cleaning and laundry service are offered to guests. As soon as we entered the lobby, the adults got sparking wine and the kids frozen green “slime” smoothies. But I won’t lament when our daughter ages out of our family’s Nickelodeon resort phase. Sep 5, 2018 - All-Inclusive Resorts for Well Traveled Kids, All-Inclusive Resort Destinations, Family Friendly Resorts, Kids Friendly Resorts, Best Luxury Resorts. We recommend calling ahead to confirm details. The burger joint, Asian-fusion and Italian restaurants were our favorites because none of them tried too hard to be anything they weren’t — just good, solid places with lots of choices for everybody. I do not think for the price this resort is worth it. Childless couples trying to relax and making faces to couples with children. The kids often also jumped into the fun. For a place that's proclaiming "peace of mind" and "health and safety" a very bad look. The very very bad. 2) The beach is NOT private. Nickelodeon Hotels & Resorts Punta Cana. 4) Why do you have an adults only resort within a resort that services families with small children? Located in Punta Cana, Dominican Republic, and coming soon to Riviera Maya, Mexico, Nickelodeon Resorts are the first 5-star family destinations dedicated to infinite play and limitless luxury. This site does not include all credit card companies or all available credit card offers. Golf-cart shuttles came frequently, making the trip from the lazy river to the beach pretty easy. Finally, she got somebody on the phone who assured her it wouldn’t be a problem. And spoiler alert: If you know anything about Nickelodeon, yes, I did get slimed. Kind Regards, Your Hotel Management. The Points Guy will not sell your email. Press alt + / to open this menu. Hotel Resort. Service was friendly but inconsistent. "Excellent resort, amazing staff and a beautiful location. The resort did have a water park which was very relaxing and the staff was very nice on that side very attentive, I can’t say the same for the staff at the main resort. While not entirely true, it does reflect how our priorities have shifted. The only establishment with a dress code required an extra $25 fee per person and then had wine flights starting at an extra $35. Fast-forward 44 minutes, and there was a knock on my door. And the food here was exactly the same — we were paying extra just for an up-close experience with many characters at once. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. So we made new ones with the concierge. Each night, there was entertainment for kids near all the restaurants, including a small circus one evening and outdoor children’s movies another night. My husband and I had a terrific time and so did the kids (4&7). It is very disappointing to hear that your experiences did not live up to expectations. Slime-tastic fun for the whole family!. Overall an excellent, Dear C2677PTchrisg, Thank you for your review and kinds words, we appreciate the time taken to share your experiences. There wasn’t a line or any particular reason, just lots of random paperwork and a really slow staff. They already had my credit card info, so this added measure just felt cheap to me. Recently stayed at the Nickelodeon Resort Punta Cana for Spring Break right before the whole Corona mess and loved our stay. I was dry but got to enjoy the strong breeze and sound of the rain. Accessibility Help. trivago! Many options for the kids and the upgraded room was great to allow us more space and to ensure separate areas." So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. I tried room service one morning. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. My wife spent weeks trying to email anybody at the resort who would respond to her. “My dinner was good, but I ate it so fast,” my sister-in-law added. IN RIVIERA MAYA, LUXURY GETS A SILLY SIDE Discover the coolest, most animated luxury resort to come to Mexico! Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The balconies had a glass railing and big, comfy chairs. Nickelodeon Hotels & Resorts is the first resort of its kind in the Caribbean - and the world - this five-star vacation destination brings the spirit of infinite play to every minute of the day. Facebook. The Wi-Fi in the room and throughout the resort was relatively fast, and the coverage was almost everywhere. They quickly made connections with each of the kids and were a presence throughout our stay. For an extra $85, you could have a private sliming involving a slightly thicker green goo for up to four people. But we ended up sticking with the free house wines, liquors and beers. There were plenty of food options, but the focus was clearly on volume, not quality. Our room felt modern, but it also obviously seemed not to have been designed for kids — especially the sleek but impractical bathrooms. We will NOT return and will certainly let everyone we know know not to visit this hotel with small childrne. The pools were nice, the waterpark amazing and the beach disappointing. Recognized as best in the world for food and service- from Slime smoothies and sparkling wine upon check-in, to 24-hour room service and complimentary mini bar service, no detail goes unnoticed. Many families with young kids were out eating dinner at 6pm, and I assumed that their kids, like ours, were sound asleep by 9, so this was a hard service decision to explain. We would have been better off at the burger joint. Yes, guests have access to meeting rooms and a banquet room during their stay. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. Not fun, specially during these times. They even had soft-serve ice cream at the main bar, a hit with our kids. The Nickelodeon theme was there for those who wanted it but also not so in-your-face that grandparents would get turned off by the experience. Enjoy free WiFi, free parking, and an outdoor pool. First time we called we got they picked up right away ( I guess they knew that this was the first time we are calling ) cause after the first day we couldn’t get a hold of them , and when we did they said the food will be right up in 40-45min..... well guess what it’s been close to to hours when they arrived with the food and by then the kids fell asleep hungry :(..... other than that everything was pretty much great . While the two properties share the restaurant and shopping village, beach and infinity pool, only guests of Nickelodeon can … Our friendly staff is waiting to indulge your every whim and will make sure your stay is filled with happy surprises. While reading my book in relative silence, a heavy downpour came. It was a small group at breakfast. Are there opportunities to exercise at Nickelodeon Hotels & Resorts Punta Cana? We didn’t use it, though. 2) The only reason our toddler had a good time was because the hotel was nearly empty. It was a fun photo opportunity, but it wasn’t something I would have done if it weren’t included in our package. The setting was nice and relaxed, the staff attentive. See more ideas about kid friendly resorts, resorts for kids, family friendly resorts. Dear lissarette On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. From the Aqua Nick playground to our luxurious spa, we make sure that every guest has the experience of a lifetime. The colors in the resort are beautiful the “decor”. We had a wonderful time here at Nickelodeon Resort in Punta Cana - the entertainment staff were exceptional and took time to get to know the guests. For adults, there were performances, bands and dancers. Do we really need an air-filled baguette with cream-cheese foam? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sure, there was a beautiful, giant soaking tub and a nice, standalone rainfall shower. During our weeklong stay, many things surpassed expectations, but a constant drip of service hiccups kept me from loving the hotel. Hotel? Ratings based on 3,312 Verified Reviews. Kids will love the iconic Nickelodeon characters and experiences, while adults will savor the Gourmet Exclusive® experiences and spectacular setting. There are more places to choose from in the Uvero Alto area. This site does not include all credit card companies or all available credit card offers. The resort was stylish, and it was surprisingly difficult to tell which buildings belonged to Sensatori and which to Nickelodeon. Top room amenities include a minibar, air conditioning, and a flat screen TV. For example, 60,000 points are worth $750 toward travel. # The breakfast tray was brought out to my balcony. Try removing a filter, changing your search, or clear all to view reviews. What food & drink options are available at Nickelodeon Hotels & Resorts Punta Cana? I got the full story later, after noticing many kid-free couples hanging out around the shared pool and beach. Booster seats and high chairs were at every restaurant, and there were changing tables in men’s and women’s bathrooms and several large family bathrooms. Here's one editor's review. I found this baffling. Which room amenities are available at Nickelodeon Hotels & Resorts Punta Cana? That turned out to be a pattern throughout our stay: Everyone was extremely friendly, but the paperwork needed for the simplest tasks, such as reserving a character breakfast, was cumbersome and took away valuable time that could have been spent at the pool. The all-inclusive Nickelodeon Riviera Maya will be located in Cancun, along the Caribbean coast of Mexico. We were accommodated at another slot, but were rushed into the treatment rooms with no time to relax. The hotel staff was excellent, everyone was attentive and helpful. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. So don’t act like one. And I’m fine with being an Embassy Suites family. The pre-slime dance pic.twitter.com/LQf0nWsel3, — Scott Mayerowitz (@GlobeTrotScott) April 23, 2019, The nearby kids club featured an indoor slide that ended in a ball pit. We just got back from an unforgettable week at the Nickelodeon resort. Both were loaded with sugar, with the slime winning the taste test. Everything was great , except the bummer is that half of the restaurants are open on and off . - 5.16k Followers, 115 Following, 1893 pins Home to turquoise waters and pristine beaches, Punta Cana is a jewel of the Dominican Republic. Personalized service is at the heart of the Karisma philosophy. We couldn’t leave the resort without them. It is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed our gourmet Cuisine and themed restaurant; we do our best to ensure all our guests are treated to a carefully crafted culinary experience. They need to make money somehow but for 1K a night I expect to be left alone when I'm sleeping or walking around with my family. They didn’t care to help people of Hispanic descent at all. I would love to visit Nickelodeon again and hopefully soon. Please view our advertising policy page for more information. | Gourmet Inclusive® luxury resorts located in Mexico, Jamaica,Colombia & Croatia. There's no way this hotel at full capacity is either safe or fun for anyone under 5 years old! Very friendly and went out of his way to make sure we had what we needed. The king bed sat in a small side room with sliding doors that did not lock.

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